At Andaman Fiesta, your privacy is of utmost importance to us. We are fully committed to ensuring that your personal data is protected and handled with transparency and responsibility. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you visit our website or interact with our services online.

By using our website, you agree to the terms laid out in this Privacy Policy. We encourage you to read this document carefully so that you fully understand how and why we use your data.

1. Purpose of This Policy

The main objective of this policy is to explain the types of information we collect and how we use it in the context of your travel bookings, communication, and our service operations. This policy is designed to comply with all applicable data protection laws and serves to:

• Help you understand what personal information we collect.
• Explain why we collect it.
• Outline how we process, store, and protect it.
• Describe your rights regarding your data.

This Privacy Policy works alongside other notices we may issue at the time of collecting specific data (e.g., for newsletters or promotional offers). It is meant to supplement those notices and not override them.

2. Legal Grounds for Data Processing

We rely on several legal grounds to collect and process your data:

a) Performance of a Contract:
We collect personal information when it’s necessary to fulfill a travel booking or other service agreement that you enter into with us.

b) Legal or Regulatory Obligations:
We may need to process your data to comply with legal requirements such as financial audits, tax obligations, or government inquiries.

c) Legitimate Interests:
We process your information to improve our services, maintain the security of our platform, monitor site usage, and deliver a personalized experience—while ensuring your fundamental rights are not infringed upon.

d) Consent:
For activities such as sending marketing communications or newsletters, we will ask for your clear and affirmative consent. You can opt out at any time.

3. Types of Personal Data Collected

Depending on how you use our services, we may collect the following types of information:

• Identification Data: Name, email address, phone number, etc.
• Booking Details: Dates of travel, selected packages, accommodation, etc.
• Payment Information: Mode of payment, transaction IDs (Note: We do not store card details).
• Technical Data: IP address, browser type, location data, device information.
• Communication Data: Emails, chats, or calls with our customer service team.

4. Information Security

We employ a range of technical and organizational measures to protect your data from unauthorized access, loss, or misuse. These include:

• SSL encryption on our website for secure data transmission.
• Restricted access to personal information within the organization.
• Regular audits and vulnerability scans.
• Data encryption and secure data storage practices.
• Employee training for data protection best practices.

While we take every reasonable step to protect your information, no digital platform is 100% secure. We encourage you to use strong passwords and remain vigilant while sharing sensitive data online.

5. Sharing of Data

We may share your data only with trusted third parties, such as:

• Payment gateway providers
• Travel vendors (hotels, transport providers, cruise services)
• Government or law enforcement agencies (only when legally required)

All third parties are required to handle your data with the same level of protection and confidentiality as we do.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, provide personalized content, and analyze website traffic. You can manage your cookie preferences through your browser settings. For more details, refer to our [Cookie Policy].

8. Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in technology, legal requirements, or our practices. Major changes will be communicated through our website or email notifications. Continued use of our services after such updates implies acceptance of the revised policy.

Terms of Use – Andaman Fiesta

User Agreement

Welcome to Andaman Fiesta! By accessing or using our website, you agree to comply with and be legally bound by the terms, conditions, and policies outlined here. These terms apply to all users and visitors of our website.

We reserve the right to update or modify these terms at any time without prior notice. We encourage you to review the Terms of Use regularly to stay informed.

Website Usage

• This website is for personal and non-commercial use only.
• You may not reproduce, modify, distribute, or exploit any content, code, or design elements without our prior written permission.
• You agree not to engage in any activity that could disrupt or compromise the integrity of our systems or interfere with other users’ access.

Content Accuracy

We strive to keep all information on our website up-to-date and accurate. However, occasional errors may occur in pricing, availability, or other details. In such cases, Andaman Fiesta reserves the right to correct any errors and revise bookings accordingly.

Intellectual Property

All content on this website—including text, images, logos, videos, and software—is the intellectual property of Andaman Fiesta or its content suppliers and is protected by copyright laws.

Online Booking Terms – Andaman Fiesta

Booking Process

Our website offers the convenience of booking holiday packages, sightseeing tours, and other travel-related services online. Here’s how the process works:

• You can browse available services and submit a booking request online.
• Once received, we will confirm pricing and availability within up to 9 working hours (excluding Sundays and public holidays).
• Your booking is considered confirmed only when we issue a confirmation email. Prior correspondence does not guarantee service availability.

Payment Policy

• For Packages, Sightseeing & Activities: Pay 40% in advance. Remaining 60% to be paid upon arrival in the Andaman Islands.
• For Cruise Bookings: 100% advance payment is required at the time of booking.
• We currently accept payments in INR (Indian Rupees) and USD (US Dollars) through our secure payment gateway.

Booking Confirmation

Please ensure the details you provide (email ID, phone number, address) are accurate. Incomplete or incorrect information may lead to delays or cancellation of your booking. We may contact you to verify your details before confirming the booking.

Right to Cancel or Refuse

Andaman Fiesta reserves the right to cancel or refuse a booking at its sole discretion, especially if:

• False or incomplete information is provided.
• Payment is not received within the specified time.
• There are technical or operational issues affecting the booking.

Contact Information

For queries, modifications, or cancellations, please contact us via email or phone using the details provided on our Contact Us page.